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HMRC Online Furlough Claims Portal Opens

With cash flow the major concern for employers, the launch of the online claims service for the Coronavirus Job Retention Scheme from Monday 20th April should help to provide some relief.

Check the Government’s step by step guide to submitting claims for furloughed employees and, to avoid any delays with your submission, make sure you have got the following to hand before you start:

  • A Government Gateway ID and password ‐ if you don’t already have an account, you can apply online
  • Be registered for PAYE online ‐ if you aren’t yet registered, you can register online. If you have an agent authorised to act for you on PAYE matters online, they can submit a claim on your behalf
  • The number of furloughed employees you are claiming for with the following information for each individual:
    1. Name
    2. National Insurance number
    3. Payroll or employee number
    4. Claim period and full claim amount, including National Insurance contributions and employer minimum pension contributions
  • If you have fewer than 100 furloughed employees, you will need to input the information directly into the system for each employee. If you have 100 or more furloughed employees, you will need to upload a file (.xls .xlsx .csv .ods) with the information
  • The following information for your business:
    1. Employer PAYE reference number
    2. Unique Taxpayer Reference or Company Registration Number
    3. UK bank account and contact details.

The Chancellor confirmed on Friday that the scheme has been extended by one month until 30 June and there is an online calculator to help work out how much can be claimed.

Once you have submitted your claim, you’ll get a claim reference number. HMRC will then check that your claim is correct and pay the claim amount by BACS into your bank account within six working days. Any queries regarding the online service should be directed to the HMRC webchat service.


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